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IT Services Management

Sage-STL team helps organizations plan, design and deliver information technology solutions to their internal customers. These services are concerned with the implementation of IT solutions that meet clients’ needs, and it is performed by our experienced team of industry veterans. We deliver on these promises by employing an appropriate mix of people, process and information technology.

Sage-STL achieves these objectives by adopting a process approach towards management, focusing on end users’ needs and IT services for clients rather than IT systems, and stressing continual improvements.

We can assist with implementing an ITSM based operating model. We will collaborate with your team to re-align your processes, organization, and toolsets, to move the organization up the maturity scale. We provide service catalogues to help focus offerings to full ITSM and ITIL assessment and program development.

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